Welcome to Spore! This FAQ should answer any of your questions related to registering and installing Spore.
Buying and Downloading Spore
The main Spore game, and both expansions (Creepy & Cute parts pack, Galactic Adventure expansion pack) can be purchased from the following locations:
Origin (EA Store)SteamGOG
No matter where you purchase, you can always transfer your copy of Spore to Origin. See "Registering with Spore" below.
Spore was previously available on DVD. This version of the game is no longer receiving updates, and cannot play online. Please transfer it to Origin for online functionality, bug fixes, and added features for Spore and Galactic Adventures.
Creating your Spore account
A Spore persona is needed to use online features for Spore.
Your Spore persona is linked to an EA/Origin account. Note that your Spore and Origin screen names may
be different, depending on how you set up your account. Your Spore screen name cannot be changed, but you can add up to 5 personas per EA/Origin account at http://www.spore.com/view/screenNameManage
To create a Spore persona:
Load SporeOn the screen that shows after the intro you will see three boxes at the bottom of the windowEnter your EA/Origin account email and password in the first two boxes, then add the name you want to use in Spore on the right (you can add more through the website later)Click Register
The email address and password you use at www.ea.com
or other EA games is the same email and password you should use for Spore. If in doubt, go to www.origin.com
and try to login with your email. If it exists, that is your account. If it doesn't, create an account with EA before loading Spore.
Registering Spore on Origin
If you purchased Spore on other services, and cannot register in-game, or simply need to download the game from Origin, follow these instructions.
Go to https://myaccount.ea.com/cp-ui/redemption/index, log with your EA/Origin Account email and passwordRedeem your codes (Spore, Galactic Adventures, Creepy & Cute Parts Pack) codes from non-Origin locationsIMPORTANT! For base game, make sure to redeem actual game and not the Spore Community Access. Run the game. Choose "Register" and log in with your EA Account email and password and pick your Spore persona
You can also redeem the codes from CD/DVD, Steam or GoG directly in Origin if you have it installed and if they haven't been attached to an account already.
If you get the message that your code has already been used, contact EA Support at https://help.ea.com
and have your serial code ready to give to the representative. They will be able to help you out.
Installing and Updating the Game
If you installed Spore from one of the three above services (Origin, Steam, GOG) after March 2017
, you already have the latest version of the game.
If not, or you're unsure, see here to learn how to get updated: http://forum.spore.com/jforum/posts/list/86165.page
If you are unable to login
Check the Spore General Discussion sub-forum for maintenance notices from MaxisBazajaytee.Make sure your game is up-to-date (see above).If you are a new player and have not already registered successfully, register the game with Origin (see above).Try logging into the forum with your EA email and password. If you cannot login to the forum, contact EA support.If you can login to the forum, post a message in the Help section.
Technical Help with the Game
If you encounter issues in-game, or are unable to launch the game, see the Master Help Directory: http://forum.spore.com/jforum/posts/list/81467.page
If you have further questions, here's where to go:
Help with the Spore game itself (technical issues, crashes, bugs encountered while playing the game): Master Help Directory
Help with purchasing, downloading, or registering the game (including all Origin issues): EA Support
Help with Spore.com and the Sporum (this official Spore forum): MaxisBazajaytee and SporeMasters
SporeMasters are just volunteers on the forum, but we can contact Maxis if needed. If you are unsure where to get help, or have an urgent message, and can login to the forum, send us a Private Message (PM)
, and we can forward your message.
This FAQ was put together from various messages from MaxisBazajaytee. Here are the original messages, which may contain further details:
Getting Started with Spore
(open discussion thread)
Registering with Spore
New Spore Clients Available
(open discussion thread)