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TIEM2DIE


Multicellular

Joined: 05/01/2011 01:29:23
Messages: 113
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Hi I tried to log onto my main account, but it says invalid login on spore, so I went and got a password reset thing, and when it says

New password:
Confirm new password:

I type what I want my password to be *I tried 9 different passwords with the same result* and I hit OK and I get this error:
???en_CA.password_INVALID_VALUE???
or this one, when the password is 7 CHARACTERS LONG:
The password value must be at least 4 characters long.

Why can't I change my password or log onto my account and how can I fix this (and yes this is my alt)

TorchwoodArchive


Spacefaring Sporeling

Joined: 03/25/2011 03:52:22
Messages: 8335
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innawoods

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Did you put any periods, commas, semicolons, ect. in?



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TIEM2DIE


Multicellular

Joined: 05/01/2011 01:29:23
Messages: 113
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No I did not.

TorchwoodArchive


Spacefaring Sporeling

Joined: 03/25/2011 03:52:22
Messages: 8335
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E-mail customerservice@ea.com about it



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TIEM2DIE


Multicellular

Joined: 05/01/2011 01:29:23
Messages: 113
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OK I will try thank you! Hopefully I get a reply

TIEM2DIE


Multicellular

Joined: 05/01/2011 01:29:23
Messages: 113
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Also I just tried with this account and it just says I don't have proper privileges to spore.com, so I did what it said on help.ea.com and I got the same result...

TorchwoodArchive


Spacefaring Sporeling

Joined: 03/25/2011 03:52:22
Messages: 8335
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Don't you have an eMail account?



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TIEM2DIE


Multicellular

Joined: 05/01/2011 01:29:23
Messages: 113
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Obviously or I wouldn't be on here.

TorchwoodArchive


Spacefaring Sporeling

Joined: 03/25/2011 03:52:22
Messages: 8335
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Email them. They can't restrict access to your eMail, even with their vast arsenal of error messages.



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DexSaran


MouthBreather

Joined: 10/31/2011 17:34:49
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I know that you are an alt of L#$Q&, TIEM2DIE.


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TIEM2DIE


Multicellular

Joined: 05/01/2011 01:29:23
Messages: 113
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DexSaran wrote:I know that you are an alt of L#$Q&, TIEM2DIE.

Your point? I am luhjgh, so what? I was honestly, a complete idiot a while back. But I am making an effort to be more mature, and not do the wrong that I did before...

Back on topic, I have not received word from EA about my problem, but once I get a response I will post it here so people can have this problem and similar solved.

TorchwoodArchive


Spacefaring Sporeling

Joined: 03/25/2011 03:52:22
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Oh! Hi luh (sorry I don't think anyone can actually remember that name lol), nice to see you're, ah... Back from your ban... Anyways. Good to know who you're alt is. Welcome back



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TIEM2DIE


Multicellular

Joined: 05/01/2011 01:29:23
Messages: 113
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In a place.

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TorchwoodArchive wrote:Oh! Hi luh (sorry I don't think anyone can actually remember that name lol), nice to see you're, ah... Back from your ban... Anyways. Good to know who you're alt is. Welcome back
Its nice to see familiar faces This is not an account I was banned on. This is a separate account I made on my backup email BEFORE I was banned. Well anyways, Back on topic?
Has anyone had this problem before with the random gibberish popping up when entering a new password?
EDIT:
Torchwood, how about we take this conversation into PM's?

This message was edited 1 time. Last update was at 12/01/2011 04:20:45


SporeMasterSlyth33


Civilized Sporeon

Joined: 08/05/2011 16:32:48
Messages: 2330
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In your posts, editin' your wordz!

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That sounds like a server problem, let me know if EA customer support can't fix it from their end.

TIEM2DIE


Multicellular

Joined: 05/01/2011 01:29:23
Messages: 113
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SporeMasterSlyth33 wrote:That sounds like a server problem, let me know if EA customer support can't fix it from their end.

Will do! Thanks for the help!

 
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