Remember that this is not about concurrent
installations on multiple computers all being actively usable at the same time, but Total
installations. Meaning that if you upgrade your hardware, or reinstall the game four years later, you're using up one of those installations, and you can't get it back without jumping through potentially expensive or time consuming hoops with no real guarantee of success, at EA's discretion.
Chances are, a lot of you are probably on your second installation and you don't even know it yet. All it takes is a firmware upgrade, or a change in hardware.
For more information, refer to my other thread here: http://forum.spore.com/jforum/posts/list/6800.page
Dear Maxis, and Electronic Arts
It is painfully apparent to all of us that you have not learned your lesson from the fiasco regarding Bioware's release of Mass Effect on the Personal Computer; there are countless personal accounts of people who have reached their final installation and are receiving an error message, such as the following:
EA wrote:The game can not start.
For security reasons, only a limited number of machines can ever be licensed by a single purchase. This limit has been reached. Please purchase another registration code, reinstall and then try again.
We may, or may not be at this point of no-return, but we understand that with only three guaranteed installations, this is a looming problem that needs to be addressed for all of us.
Take into consideration the massive oversight that your company has neglected to fix, despite promises of both, two extra installations on top of our current three, and a de-activation tool, leaving us: The legitimate consumer of your fine products, out in the dark. Why are the pirates - who stole your game, allowed to play your game, but we - who paid $60-$80 USD for your game are not? The very people you attempt to prevent from playing your game have more freedoms than we do.
This has to stop. To force your consumer to re-buy a game license we've already paid for merely because of common, simple, every-day computer procedures is ludicrous. Simple procedures such as:
- Hardware upgrades.
- Reformatting a hard-drive for whatever reason we decide upon.
- Firmware upgrades.
Understand that your experiment with SecuROM has failed. We're tired of being treated like criminals, and being forced to jump through potentially expensive (long distance phone calls to a customer support line in texas)
and time consuming (Unresponsive and often automated online customer support)
hoops for the sake of remaining legitimate customers to your company.
Do the right thing - remove SecuROM, or at the very least the limitation on the Total Installations by giving us an easy to use de-activation tool that requires no jumping through hoops on the part of the consumer. Allow us to install at our discretion at our whim. It's what we paid for. It's what we deserve as customers.
Stop making it hard to be a loyal customer to Electronic Arts, and Maxis.
- Your loyal customers.
If you agree with this petition, you need to do nothing more than reply with "Signed". If you know other Spore fans who feel this way, send them to this thread so they can sign it too.
This part is a compilation of every SecuROM related problem to prove to the naysayers that this is a problem for the majority of users
jkall wrote:Ever since I downloaded this game and have SecuROM on my PC ( I do not own many games and none have had SECUROM) Now my PC just freezes up completely when I am not even playing the stupid game. Never did that before downloading spore.
Cinna wrote:Apparently I can't escape SecuROM. It's in the friggin remake of Colonization that I just bought. The worst part of this error message you wonder? I have the REAL CD in my drive. It has been there since I bought it several days ago. I love being treated like a pirate when I paid for something.