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Master Help FAQ - Check here FIRST! List of known issues and solutions  XML
Forum Index » Spore Help
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SporeMasterNumerator

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Joined: 09/10/2008 21:41:54
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Welcome to the Master Help FAQ, a (rather lengthy) list of common problems and their solutions.

If you have any questions about a solution listed here, would like to suggest something to be added, or find a link that needs to be updated, PM a SporeMaster or post a thread.

To search this page, press Ctrl+F.

Sections within this Master Help FAQ
Troubleshooting Tips, Getting Help, and Quick Links
Drivers/DirectX
Installing
Patching
Starting
Uninstalling
Changing Spore Defaults
Crashes/Freezes
Game Issues/Corruption/Glitches
Sporepedia/Spore.com
Game Guides
Forum
Related Topics


Troubleshooting Tips, Getting Help, and Quick Links

Make sure your computer is powerful enough to run Spore, and that your drivers are up to date. Most modern computers should be able to run Spore without issues.

If you cannot find any solution or do not understand the solution, reinstalling is the easiest (but not always best) way to fix a problem.


Recommended installation order:
Spore > C&C > GA > Patch 1.5.1 > Patch 6 (bot parts)(optional)

Alternate order (may work better for some):
Spore > Patch 1.5.1 > C&C > GA > Patch 1.5.1 (again) > Patch 6 (bot parts)(optional)


If you cannot find a solution to your problem below, first search (use a web search engine as the built-in search doesn't work) for a solution. If you still cannot find anything, you may post a topic.
If and when you post a topic, make sure to include:
  • A good title - "Error 2001 during game launch" is much better than "Can't play" or "Help me"
  • Fully describe your error - Explain everything you can, including when it started, what expansions you have, and what you have tried to fix it
  • Use proper spelling/grammar - Your spelling and grammar don't have to be perfect, but it must be readable. Don't use all caps, or type in a way that may annoy people trying to help. Also, don't get mad if you aren't getting good replies, people are just trying to help you


  • If you need to contact EA Support, go here: http://forum.spore.com/jforum/posts/list/184.page#678

    Spore Minimum Requirements: http://www.spore.com/what/specs_spore
    This list is rather outdated, and almost all modern computers should be able to run Spore. If you need it, it is here.

    Package File Regeneration: http://forum.spore.com/jforum/posts/list/0/4706.page#42185
    You may be asked to regenerate package files. One of the easiest things to try when you have problems is regenerating your package files. If these are out of date, corrupted, or not updated when a patch is installed, you may have problems including crashes, online issues, or corruption.



    Drivers/DirectX
    Update Graphics Drivers
    Bad link, will be updated soon: http://help.spore.com/cgi-bin/easpore.cfg/php/enduser/olh_adp.php?p_faqid=10711
    ATI 9.1, 9.2 series drivers may cause problems
    http://forum.spore.com/jforum/posts/list/21033.page
    SLI Nvidia Drivers: An Older Video Driver Is Detected Error
    http://forum.spore.com/jforum/posts/list/402.page
    http://forum.spore.com/jforum/posts/list/167.page#625
    Display driver nvlddmkm has stopped responding and has recovered
    http://forum.spore.com/jforum/posts/list/1307.page#8527
    Intel 965 display driver problems; hangs, blue screen, crashes, lag
    http://forum.spore.com/jforum/posts/list/15/27156.page#796037
    DirectX
    http://forum.spore.com/jforum/posts/list/0/4764.page#42731



    Installing
    "Spore Creepy & Cute was not installed successfully. Your system has not been modified." error - apply to GA too, if needed. Only works for digital downloads.
    http://forum.spore.com/jforum/posts/list/62980.page#2701663
    CD Emulation software that can prevent Spore from loading
    Bad link, will be updated soon: http://help.spore.com/cgi-bin/easpore.cfg/php/enduser/std_adp.php?p_faqid=14673
    EA Download Manager (EADM)/Origin error regarding Flash plugin
    http://forum.spore.com/jforum/posts/list/21210.page#470084
    EA Download Manager (EADM)/Origin list is blank
    Bad link, will be updated soon: http://help.spore.com/cgi-bin/easpore.cfg/php/enduser/std_adp.php?p_faqid=14593
    Spore DVD appears to be blank
    http://forum.spore.com/jforum/posts/list/0/4869.page#43845
    How to Retrieve Your Game's Registration Key / Serial Number in Windows
    http://forum.spore.com/jforum/posts/list/5198.page
    http://forum.spore.com/jforum/posts/list/15/5198.page#256672
    I lost my Registration Key /Serial Number / CD Key How can I get a replacement?
    http://forum.spore.com/jforum/posts/list/14359.page#206299
    If default code-set for non-unicode programs is not English, Cute and Creepy will not install, Windows XP
    http://forum.spore.com/jforum/posts/list/75/13112.page#299320



    Patching
    Download Patch 1.05 from Softpedia
    http://games.softpedia.com/get/Patch/Spore-Patch.shtml
    Download Spore Patch 1.04 External Link
    FileFront: http://files.filefront.com/spore+dd+patch+all+v4exe/;13925329;/fileinfo.html
    Big Download: http://www.bigdownload.com/games/spore/pc/spore-v104-patch/
    Softpedia: http://games.softpedia.com/progDownload/Spore-Patch-Download-27945.html
    Download Spore Patch 1.03 External Link
    http://forum.spore.com/jforum/posts/list/12659.page
    Patch 1.04 Troubleshooting
    http://forum.spore.com/jforum/posts/list/31242.page
    Patch Errors and Troubleshooting Patch 1.02 - 1.03
    http://forum.spore.com/jforum/posts/list/9026.page
    How to Determine the Version of Spore
    http://forum.spore.com/jforum/posts/list/9565.page



    Starting
    What sites or ports do I need to allow for Spore to run?
    http://forum.spore.com/jforum/posts/list/24869.page#648262
    Login Issues:
    http://support.ea.com/cgi-bin/ea.cfg/php/enduser/std_adp.php?p_faqid=20314
    If my ISP blocks port 80 can I still use the online features of Spore?
    http://forum.spore.com/jforum/posts/list/17192.page#301666
    Game Icon not present. Vista Users
    http://forum.spore.com/jforum/posts/list/0/4717.page#42251



    Uninstalling
    Back up your game data and the My Spore Creations Folder before Uninstalling
    How Many Installs do I Get? How do authorizations work?
    http://forum.spore.com/jforum/posts/list/20627.page#439637
    How do I back up saves / How do I back up saved games?
    http://forum.spore.com/jforum/posts/list/81462.page#3901282
    How to Deauthorize an installation of Spore
    http://forum.spore.com/jforum/posts/list/15241.page
    How to Uninstall and Reinstall SPORE
    http://forum.spore.com/jforum/posts/list/8966.page
    Manually Uninstall Spore - More Thorough, Includes Registry entries
    Bad link, will be updated soon: http://help.spore.com/app/answers/detail/a_id/2212/kw/manually%20uninstall
    Manually Uninstall Creepy & Cute Parts Pack
    Bad link, will be updated soon: http://help.spore.com/app/answers/detail/a_id/2042/kw/manually%20uninstall
    Manually Uninstall Galactic Adventures
    Bad link, will be updated soon: http://help.spore.com/app/answers/detail/a_id/1218/kw/manually%20uninstall
    Manually Uninstall Creature Creator
    Bad link, will be updated soon: http://help.spore.com/app/answers/detail/a_id/1205/kw/manually%20uninstall



    Changing Spore Defaults
    How can I store and play my Save Games from a different hard drive than C: ?"
    http://forum.spore.com/jforum/posts/list/1058.page#7397
    How can I store and and have Spore use the My Spore Creations folder on a different hard drive than C: ?
    http://forum.spore.com/jforum/posts/list/4143.page#37914
    Change the in game screen resolution before launching Spore or force to start in Windowed Mode
    http://forum.spore.com/jforum/posts/list/4153.page#36457
    Changing Language
    http://forum.spore.com/jforum/posts/list/4655.page
    http://forum.spore.com/jforum/posts/list/5844.page
    Expanded Travel Radius Mod / How to reach ALL Grox planets - Outdated after patch 5.1
    http://forum.spore.com/jforum/posts/list/240/14002.page#347790
    How to Install Mods
    http://forum.spore.com/jforum/posts/list/47391.page#1642309



    Crashes/Freezes
    ACCESS_VIOLATION error
    http://forum.spore.com/jforum/posts/list/50688.page#3777160
    Game crashes when deleting a creation from the in-game sporepedia
    http://forum.spore.com/jforum/posts/list/61757.page#2628039
    Game crashes upon death at creature stage
    http://forum.spore.com/jforum/posts/list/52582.page
    Game crashes at certain point in GA Adventure
    http://forum.spore.com/jforum/posts/list/33253.page#1069558
    Data Execution Prevention error - read the topic through!
    http://forum.spore.com/jforum/posts/list/40078.page
    DLL not Found, No Dissembly
    http://forum.spore.com/jforum/posts/list/43531.page#1412016
    K9 Security Software may cause crash with EADM/Origin installed
    http://forum.spore.com/jforum/posts/list/38666.page#1290127
    R6025 Runtime Error -pure virtual function call
    http://forum.spore.com/jforum/posts/list/27615.page#783372
    Help Maxis Reproduce and Resolve Top Reported Issues
    http://forum.spore.com/jforum/posts/list/20563.page
    How to use DXDIAG DirectX Diagnostic Tool
    http://forum.spore.com/jforum/posts/list/22070.page
    How to post an Exception Report
    http://forum.spore.com/jforum/posts/list/26825.page#729926
    How to use MSCONFIG to disable startup and non-Microsoft services
    http://forum.spore.com/jforum/posts/list/22069.page#511192
    Tribal Outfitter crash possible work around
    Work around: http://forum.spore.com/jforum/posts/list/20889.page#454879
    Possible Fix: http://forum.spore.com/jforum/posts/list/26747.page#726218
    Not Found: GL:5626 error message
    http://forum.spore.com/jforum/posts/list/28304.page#806970
    Xfire can cause conflicts with Spore launching Vista64
    http://forum.spore.com/jforum/posts/list/20952.page#454953
    Xbox emulator software can cause Spore to not load
    http://forum.spore.com/jforum/posts/list/22575.page#532497
    Tablet Software can prevent Spore from starting
    http://forum.spore.com/jforum/posts/list/5222.page#48323
    Vistablet tablet driver leads failure of game to launch, removing driver resolves issue
    http://forum.spore.com/jforum/posts/list/47378.page#1652869
    Some AntiVirus programs that do active scanning or auto scanning can cause crashes
    http://forum.spore.com/jforum/posts/list/15/393.page#415586
    Freezing when passing from Creature to Tribal Stage
    http://forum.spore.com/jforum/posts/list/7684.page
    Startup Crash Troubleshooting: Corrupt File Isolation
    http://forum.spore.com/jforum/posts/list/6125.page#59516
    Startup Crash Vista64 can't find oleacc.dll
    http://forum.spore.com/jforum/posts/list/7896.page#198924
    Memory Testing Software
    http://forum.spore.com/jforum/posts/list/0/5536.page#52774
    Game Crashes at Startup
    http://forum.spore.com/jforum/posts/list/4710.page
    Input Not Supported Error on Startup
    http://forum.spore.com/jforum/posts/list/0/17059.page#296892
    Saved game corrupted
    http://forum.spore.com/jforum/posts/list/0/4708.page#42196
    "Save game failed - spore will now exit"
    http://forum.spore.com/jforum/posts/list/0/4714.page#42223
    Game crashes regularly while in space mode, usually when visiting somewhere new
    http://forum.spore.com/jforum/posts/list/4720.page#42268
    Crash while leaving the home world
    http://forum.spore.com/jforum/posts/list/151.page
    http://forum.spore.com/jforum/posts/list/4769.page
    Dasmx86dll.dll Not Found error message
    http://forum.spore.com/jforum/posts/list/0/17060.page#297006



    Game Issues/Corruption/Glitches
    Creature is buried alive in the nest/unmovable
    http://forum.spore.com/jforum/posts/list/61386.page
    Grox systems still unreachable after patch 5.1
    http://forum.spore.com/jforum/posts/list/15/55045.page#2104368
    Blackness in adventure editor
    http://forum.spore.com/jforum/posts/list/39416.page
    http://forum.spore.com/jforum/posts/list/36831.page
    Creatures/objects falling through floor in GA
    Possible workaround: http://forum.spore.com/jforum/posts/list/50818.page#1842746
    Colonists Suddenly Look Like Captains
    http://forum.spore.com/jforum/posts/list/50424.page#1816142
    Don't have Core Spore error message
    http://forum.spore.com/jforum/posts/list/49216.page#1737654
    Alternate Solution: http://forum.spore.com/jforum/posts/list/52332.page#1940811
    Alternate Solution: http://forum.spore.com/jforum/posts/list/15/46998.page#1643966
    Fuzzy/Corrupted minimap - Usually due to outdated/unsupported hardware
    Possible fix: http://forum.spore.com/jforum/posts/list/15/1108.page#1714994
    Buildings replacing/deleting themselves when editing an adventure
    http://forum.spore.com/jforum/posts/list/45772.page#1547465
    http://forum.spore.com/jforum/posts/list/45772.page#1546869
    How to Retrieve Missing Creations (player guide)
    http://forum.spore.com/jforum/posts/list/43660.page
    "This creation cannot be saved" error for creatures, not related to Grox or mods
    http://forum.spore.com/jforum/posts/list/7256.page#73504
    http://forum.spore.com/jforum/posts/list/12645.page#165085
    "This creation cannot be saved" error for buildings
    http://forum.spore.com/jforum/posts/list/15/37711.page#1156780
    Cute and Creepy parts not usable even after Cute and Creepy is installed
    Fix 1: http://forum.spore.com/jforum/posts/list/23032.page#555504
    Fix 2: http://forum.spore.com/jforum/posts/list/45/16332.page#382613
    Creature Thumbnail has Overlap / Multiple Head Images
    http://forum.spore.com/jforum/posts/list/21442.page#481417
    MySpore Page not loading within the Spore game
    http://forum.spore.com/jforum/posts/list/15/19398.page#394911
    Game Performance
    http://forum.spore.com/jforum/posts/list/7083.page
    Creatures Freezing when passing from Creature to Tribal Stage
    http://forum.spore.com/jforum/posts/list/7684.page#79668
    CTRL-Shift-C Does not invoke the console interface
    http://forum.spore.com/jforum/posts/list/627.page
    Texture Corruption
    http://forum.spore.com/jforum/posts/list/0/4802.page#43185
    Invisible Creatures
    http://forum.spore.com/jforum/posts/list/0/4771.page#42788
    Lagging
    "Help Maxis track down the post-patch Audio Lag bug..."
    http://forum.spore.com/jforum/posts/list/6301.page
    http://forum.spore.com/jforum/posts/list/0/4783.page#42991
    http://forum.spore.com/jforum/posts/list/6301.page#62154
    http://forum.spore.com/jforum/posts/list/6420.page
    Player species changes after first contact mission
    http://forum.spore.com/jforum/posts/list/28023.page#809073
    Tribal Chief abducted by UFO
    http://forum.spore.com/jforum/posts/list/6070.page#58762
    In-game resolution: http://forum.spore.com/jforum/posts/list/8817.page#98768
    Achievements are Missing / Missing Front Page News (FPN)
    http://forum.spore.com/jforum/posts/list/16904.page
    The White Screen Error
    Possible Fixes: http://forum.spore.com/jforum/posts/list/56531.page
    Gamestop PC Download Animation / Glitch Fix
    http://forum.spore.com/jforum/posts/list/78996.page



    Sporepedia/Spore.com
    Creepy and Cute or Galactic Adventures not registering - inability to upload
    http://forum.spore.com/jforum/posts/list/46698.page
    Adventures Will Not Upload to Web
    http://forum.spore.com/jforum/posts/list/39222.page#1221196
    How to post an image link to a creation or an adventure
    http://forum.spore.com/jforum/posts/list/42705.page
    Changing Spore.com avatar when page renders incorrectly (a bar covers the button)
    http://forum.spore.com/jforum/posts/list/42396.page
    The Download It button does not appear for this creation.
    http://forum.spore.com/jforum/posts/list/0/37766.page#1155691
    Sporepedia search feature is bugged (but your creations are still sharing!)
    http://forum.spore.com/jforum/posts/list/0/9301.page
    Ratings Q&A
    http://forum.spore.com/jforum/posts/list/11213.page#139624
    Event Page dates at Spore.com are in the future for some entries
    http://forum.spore.com/jforum/posts/list/17413.page#790027
    Creations Will Not Upload to Web
    http://forum.spore.com/jforum/posts/list/0/10423.page#124717
    Only Creatures with Cute and Creepy parts will not Upload to Web
    http://forum.spore.com/jforum/posts/list/24098.page#623064
    New Content Not Being Downloaded
    http://forum.spore.com/jforum/posts/list/0/5352.page#50278
    Creatures will not stay deleted
    http://forum.spore.com/jforum/posts/list/0/4573.page#40884
    The "My Creations" area does not have any creatures from the standalone creature creator
    http://forum.spore.com/jforum/posts/list/0/4733.page#42386
    "My Creations" does not have everything I created - regenerate the package files
    http://forum.spore.com/jforum/posts/list/0/4706.page#42185
    Content Culling on Spore.com (why some of your creatures may be missing)
    http://forum.spore.com/jforum/posts/list/14874.page#222061
    Can't drag and drop from the web Sporepedia
    http://forum.spore.com/jforum/posts/list/0/4781.page#42929
    Recover deleted creations from sporecasts AND Sporecasts not updating/appearing
    http://forum.spore.com/jforum/posts/list/618.page#3473
    http://forum.spore.com/jforum/posts/list/50643.page#1830515
    Sporepedia Thumbnail Glitch
    http://forum.spore.com/jforum/posts/list/4262.page#114433
    Online Sporepedia Delete is bugged
    http://forum.spore.com/jforum/posts/list/5133.page
    Checking what's on the server and establishing an RSS feed
    http://forum.spore.com/jforum/posts/list/76521.page




    Game Guides
    How to Make a Sporecast
    http://forum.spore.com/jforum/posts/list/6507.page
    How to Play as Other Players' Creatures
    http://forum.spore.com/jforum/posts/list/0/6740.page#66948
    How to Buddy Someone Using the Web Interface
    http://forum.spore.com/jforum/posts/list/9869.page
    ALL Spore Keyboard Shortcuts
    http://www.spore.com/comm/tutorials/controls
    http://forum.spore.com/jforum/posts/list/7701.page
    Reset Galaxy & keep your creations (player guide)
    http://forum.spore.com/jforum/posts/list/7675.page




    Forum
    What is Karma? What do the stars mean? What is this strange title, ie microbe, next to my name?
    http://forum.spore.com/jforum/posts/list/26517.page#713817
    How to Post Images as Links
    http://forum.spore.com/jforum/posts/list/0/9307.page
    How to Post Images, and other BB Code Stuff
    http://forum.spore.com/jforum/posts/list/13477.page
    TIP: All about sporepedia codes and forum linking
    http://forum.spore.com/jforum/posts/list/7259.page
    Making and Posting Screen Shots
    http://forum.spore.com/jforum/posts/list/3023.page
    How to clear the cache and cookies of your web browser (External Link)
    http://forum.spore.com/jforum/posts/list/26595.page#718835
    Guide to Page Lag
    http://forum.spore.com/jforum/posts/list/56706.page



    Related Topics
    All State modes and cheat codes - Shortcut parametres
    http://forum.spore.com/jforum/posts/list/68126.page#3050107
    How to change your EA.com/Origin/Spore e-mail address
    http://support.ea.com/cgi-bin/ea.cfg/php/enduser/std_adp.php?p_faqid=15056
    SecuROM FAQ and uninstall information
    http://forum.spore.com/jforum/posts/list/10677.page
    What each package file does /directories
    http://forum.spore.com/jforum/posts/list/7793.page#1017420
    Regenerating Package File
    http://forum.spore.com/jforum/posts/list/0/4706.page#42185
    Cheats and Achievements
    http://forum.spore.com/jforum/posts/list/7080.page
    About Spore.com Feeds
    http://forum.spore.com/jforum/posts/list/6498.page

    This message was edited 308 times. Last update was at 06/06/2014 19:52:16

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