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Master Help FAQ - Check here FIRST! List of known issues and solutions  XML
Forum Index » Spore Help
Author Message

Civilized Sporeon

Joined: 09/10/2008 21:41:54
Messages: 1581


Welcome to the Master Help FAQ, a (rather lengthy) list of common problems and their solutions.

If you have any questions about a solution listed here, would like to suggest something to be added, or find a link that needs to be updated, PM a SporeMaster or post a thread.

To search this page, press Ctrl+F.

Sections within this Master Help FAQ
Troubleshooting Tips, Getting Help, and Quick Links
Changing Spore Defaults
Game Issues/Corruption/Glitches
Game Guides
Related Topics

Troubleshooting Tips, Getting Help, and Quick Links

Make sure your computer is powerful enough to run Spore, and that your drivers are up to date. Most modern computers should be able to run Spore without issues.

If you cannot find any solution or do not understand the solution, reinstalling is the easiest (but not always best) way to fix a problem.

Recommended installation order:
Spore > C&C > GA > Patch 1.5.1 > Patch 6 (bot parts)(optional)

Alternate order (may work better for some):
Spore > Patch 1.5.1 > C&C > GA > Patch 1.5.1 (again) > Patch 6 (bot parts)(optional)

If you cannot find a solution to your problem below, first search (use a web search engine as the built-in search doesn't work) for a solution. If you still cannot find anything, you may post a topic.
If and when you post a topic, make sure to include:
  • A good title - "Error 2001 during game launch" is much better than "Can't play" or "Help me"
  • Fully describe your error - Explain everything you can, including when it started, what expansions you have, and what you have tried to fix it
  • Use proper spelling/grammar - Your spelling and grammar don't have to be perfect, but it must be readable. Don't use all caps, or type in a way that may annoy people trying to help. Also, don't get mad if you aren't getting good replies, people are just trying to help you

  • If you need to contact EA Support, go here:

    Spore Minimum Requirements:
    This list is rather outdated, and almost all modern computers should be able to run Spore. If you need it, it is here.

    Package File Regeneration:
    You may be asked to regenerate package files. One of the easiest things to try when you have problems is regenerating your package files. If these are out of date, corrupted, or not updated when a patch is installed, you may have problems including crashes, online issues, or corruption.

    Update Graphics Drivers
    Bad link, will be updated soon:
    ATI 9.1, 9.2 series drivers may cause problems
    SLI Nvidia Drivers: An Older Video Driver Is Detected Error
    Display driver nvlddmkm has stopped responding and has recovered
    Intel 965 display driver problems; hangs, blue screen, crashes, lag

    "Spore Creepy & Cute was not installed successfully. Your system has not been modified." error - apply to GA too, if needed. Only works for digital downloads.
    CD Emulation software that can prevent Spore from loading
    Bad link, will be updated soon:
    EA Download Manager (EADM)/Origin error regarding Flash plugin
    EA Download Manager (EADM)/Origin list is blank
    Bad link, will be updated soon:
    Spore DVD appears to be blank
    How to Retrieve Your Game's Registration Key / Serial Number in Windows
    I lost my Registration Key /Serial Number / CD Key How can I get a replacement?
    If default code-set for non-unicode programs is not English, Cute and Creepy will not install, Windows XP

    Download Patch 1.05 from Softpedia
    Download Spore Patch 1.04 External Link
    Big Download:
    Download Spore Patch 1.03 External Link
    Patch 1.04 Troubleshooting
    Patch Errors and Troubleshooting Patch 1.02 - 1.03
    How to Determine the Version of Spore

    What sites or ports do I need to allow for Spore to run?
    Login Issues:
    If my ISP blocks port 80 can I still use the online features of Spore?
    Game Icon not present. Vista Users

    Back up your game data and the My Spore Creations Folder before Uninstalling
    How Many Installs do I Get? How do authorizations work?
    How do I back up saves / How do I back up saved games?
    How to Deauthorize an installation of Spore
    How to Uninstall and Reinstall SPORE
    Manually Uninstall Spore - More Thorough, Includes Registry entries
    Bad link, will be updated soon:
    Manually Uninstall Creepy & Cute Parts Pack
    Bad link, will be updated soon:
    Manually Uninstall Galactic Adventures
    Bad link, will be updated soon:
    Manually Uninstall Creature Creator
    Bad link, will be updated soon:

    Changing Spore Defaults
    How can I store and play my Save Games from a different hard drive than C: ?"
    How can I store and and have Spore use the My Spore Creations folder on a different hard drive than C: ?
    Change the in game screen resolution before launching Spore or force to start in Windowed Mode
    Changing Language
    Expanded Travel Radius Mod / How to reach ALL Grox planets - Outdated after patch 5.1
    How to Install Mods

    Game crashes when deleting a creation from the in-game sporepedia
    Game crashes upon death at creature stage
    Game crashes at certain point in GA Adventure
    Data Execution Prevention error - read the topic through!
    DLL not Found, No Dissembly
    K9 Security Software may cause crash with EADM/Origin installed
    R6025 Runtime Error -pure virtual function call
    Help Maxis Reproduce and Resolve Top Reported Issues
    How to use DXDIAG DirectX Diagnostic Tool
    How to post an Exception Report
    How to use MSCONFIG to disable startup and non-Microsoft services
    Tribal Outfitter crash possible work around
    Work around:
    Possible Fix:
    Not Found: GL:5626 error message
    Xfire can cause conflicts with Spore launching Vista64
    Xbox emulator software can cause Spore to not load
    Tablet Software can prevent Spore from starting
    Vistablet tablet driver leads failure of game to launch, removing driver resolves issue
    Some AntiVirus programs that do active scanning or auto scanning can cause crashes
    Freezing when passing from Creature to Tribal Stage
    Startup Crash Troubleshooting: Corrupt File Isolation
    Startup Crash Vista64 can't find oleacc.dll
    Memory Testing Software
    Game Crashes at Startup
    Input Not Supported Error on Startup
    Saved game corrupted
    "Save game failed - spore will now exit"
    Game crashes regularly while in space mode, usually when visiting somewhere new
    Crash while leaving the home world
    Dasmx86dll.dll Not Found error message

    Game Issues/Corruption/Glitches
    Creature is buried alive in the nest/unmovable
    Grox systems still unreachable after patch 5.1
    Blackness in adventure editor
    Creatures/objects falling through floor in GA
    Possible workaround:
    Colonists Suddenly Look Like Captains
    Don't have Core Spore error message
    Alternate Solution:
    Alternate Solution:
    Fuzzy/Corrupted minimap - Usually due to outdated/unsupported hardware
    Possible fix:
    Buildings replacing/deleting themselves when editing an adventure
    How to Retrieve Missing Creations (player guide)
    "This creation cannot be saved" error for creatures, not related to Grox or mods
    "This creation cannot be saved" error for buildings
    Cute and Creepy parts not usable even after Cute and Creepy is installed
    Fix 1:
    Fix 2:
    Creature Thumbnail has Overlap / Multiple Head Images
    MySpore Page not loading within the Spore game
    Game Performance
    Creatures Freezing when passing from Creature to Tribal Stage
    CTRL-Shift-C Does not invoke the console interface
    Texture Corruption
    Invisible Creatures
    "Help Maxis track down the post-patch Audio Lag bug..."
    Player species changes after first contact mission
    Tribal Chief abducted by UFO
    In-game resolution:
    Achievements are Missing / Missing Front Page News (FPN)
    The White Screen Error
    Possible Fixes:
    Gamestop PC Download Animation / Glitch Fix

    Creepy and Cute or Galactic Adventures not registering - inability to upload
    Adventures Will Not Upload to Web
    How to post an image link to a creation or an adventure
    Changing avatar when page renders incorrectly (a bar covers the button)
    The Download It button does not appear for this creation.
    Sporepedia search feature is bugged (but your creations are still sharing!)
    Ratings Q&A
    Event Page dates at are in the future for some entries
    Creations Will Not Upload to Web
    Only Creatures with Cute and Creepy parts will not Upload to Web
    New Content Not Being Downloaded
    Creatures will not stay deleted
    The "My Creations" area does not have any creatures from the standalone creature creator
    "My Creations" does not have everything I created - regenerate the package files
    Content Culling on (why some of your creatures may be missing)
    Can't drag and drop from the web Sporepedia
    Recover deleted creations from sporecasts AND Sporecasts not updating/appearing
    Sporepedia Thumbnail Glitch
    Online Sporepedia Delete is bugged
    Checking what's on the server and establishing an RSS feed

    Game Guides
    How to Make a Sporecast
    How to Play as Other Players' Creatures
    How to Buddy Someone Using the Web Interface
    ALL Spore Keyboard Shortcuts
    Reset Galaxy & keep your creations (player guide)

    What is Karma? What do the stars mean? What is this strange title, ie microbe, next to my name?
    How to Post Images as Links
    How to Post Images, and other BB Code Stuff
    TIP: All about sporepedia codes and forum linking
    Making and Posting Screen Shots
    How to clear the cache and cookies of your web browser (External Link)
    Guide to Page Lag

    Related Topics
    All State modes and cheat codes - Shortcut parametres
    How to change your e-mail address
    SecuROM FAQ and uninstall information
    What each package file does /directories
    Regenerating Package File
    Cheats and Achievements
    About Feeds

    This message was edited 308 times. Last update was at 06/06/2014 19:52:16

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