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Spore.com '500 internal server error' - Fixed  XML
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SporeMasterKaliena


Spore Master

Joined: 09/09/2008 23:28:48
Messages: 10032
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Virginia, USA

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I've pinged my after-hours Maxis contact with this information, however I don't know if they can bounce the affected servers or investigate on the weekend or not. Hang in there folks!

Edit: Added info to first post of thread, made sticky for now.

This message was edited 1 time. Last update was at 10/31/2009 04:48:05






jwmd2


Civilized Sporeon

Joined: 10/01/2008 19:29:19
Messages: 1353
Location:
I'm Old Gregg! Do you love mee? Make an assessment.

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Here's my page info:

<input type="hidden" name="machine" value="server c03.eao.abn-iad.ea.com" />

~Ita erat quando hic adveni.~JICC|My Sporepedia| My deviantART Page

<<Awesome sig made by Pinnacle Sig's Moejoe18>>

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sporemasterblackbird


Spore Master

Joined: 02/28/2009 05:52:06
Messages: 8059
Location:
Portland, OR

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Just hit me.

server c01.eao.abn-iad.ea.com

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ashkelon


GalacticGod

Joined: 12/24/2008 01:09:07
Messages: 15633
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5 days. Still no love.

Can't get to my online sporepedia, can't leave comments for friends. Bummed.

And now Monday morning... It's only 8:30 GMT -6 so I doubt anyone is in the office yet.

But nothing different for me except the server.

<input type="hidden" name="machine" value="server c15.eao.abn-iad.ea.com" />

This message was edited 1 time. Last update was at 11/02/2009 14:26:07


Breathe out, so I can breathe you in, hold you in. MinionJoe, grá mo chroí.
***** Text 'upr8rs R h8rs' to 77673 *****

SporeMasterKaliena


Spore Master

Joined: 09/09/2008 23:28:48
Messages: 10032
Location:
Virginia, USA

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I've notified EA Issy that this is still an ongoing problem. I don't know what the root cause of this problem is at this time or an ETA, sorry folks. Hang in there!





ashkelon


GalacticGod

Joined: 12/24/2008 01:09:07
Messages: 15633
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Thank you. I appreciate it.

It's almost one week now, though.

I would certainly volunteer to help test, as I've done in the past for Lucky and others. PM me and let me know. I'm taking a class, but can break out at any time to help.


Breathe out, so I can breathe you in, hold you in. MinionJoe, grá mo chroí.
***** Text 'upr8rs R h8rs' to 77673 *****

keyhen


Multicellular

Joined: 05/22/2009 00:19:27
Messages: 489
Location:
Look out the window... wrong window... third one over... gah nevermind!

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I have no idea whats going on, but when i type in www.spore.com it comes up with the scroller thingy and the thing at the bottom, evrything else is white.

HugoL


Microbe

Joined: 09/12/2009 03:25:10
Messages: 79
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Im getting the of death too!
I can't hold on much longer Maxis! I'll try though!

SporeMasterKaliena


Spore Master

Joined: 09/09/2008 23:28:48
Messages: 10032
Location:
Virginia, USA

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HugoL,

Please advise which server you are contacting when you get the 500 error. Please see the first post in this thread for directions on how to do this. Thanks!





OldRygel


MouthBreather

Joined: 10/24/2008 12:49:44
Messages: 681
Location:
225.06 7295.43 - in my own reality

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This has been going on for almost two weeks. I've been patient thinking that Maxis would fix it without a fuss, but apparently not.



server c03.eao.abn-iad.ea.com

EdyomaDude


Microbe

Joined: 10/14/2009 01:15:14
Messages: 18
Location:
Planet 12358HJIK0O0

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What is going on!?

EdyomaDude's Fact of the Month: Did you know EdyomaDude cannot finish any of his five adventures because he has too many ideas?
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SporeMasterKaliena


Spore Master

Joined: 09/09/2008 23:28:48
Messages: 10032
Location:
Virginia, USA

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I've done everything I can do to make sure Maxis/EA staff are aware that players are still affected by this issue. When I receive an update, I'll pass it along, of course!

edit: Maxis and EA are most definitely aware that the problem is still occurring and are actively investigating it.

This message was edited 1 time. Last update was at 11/03/2009 23:06:31






ashkelon


GalacticGod

Joined: 12/24/2008 01:09:07
Messages: 15633
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Cactus posted for us to just hang in there.

I know they are probably short-staffed after layoffs. but it's now over a week with out a good way for me to take care of my sever-side business on Spore.com.

I find the application issues frustrating, and I've really actively supported the web side programming efforts.

But this time, when more than a few of us are literally BANNED from the site, as it were, makes it hard to just "hang on and wait".

I know that venting doesn't cut anything, but I do know that I've generated revenue for EA and Maxis by way of getting new users from outside the spore community to buy the game, helped them get set up and playing. I'm singly responsible for the sales of something in the neighborhood of 40 Core Spore licenses.

Over a week now.

*shakes head*

Breathe out, so I can breathe you in, hold you in. MinionJoe, grá mo chroí.
***** Text 'upr8rs R h8rs' to 77673 *****

Duh109


Microbe

Joined: 11/03/2009 02:34:37
Messages: 15
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Maybe you can call the computer service and tell them about the problem.

jacobc01
HugoL


Microbe

Joined: 09/12/2009 03:25:10
Messages: 79
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There was a huge fire at school today! But nevermind that. The 500 is still plaguing us.

server c05.eao.abn-iad.ea.com

This message was edited 1 time. Last update was at 11/04/2009 00:31:13


 
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