goldmoldar wrote:

Dairuka wrote:Remember that this is not about concurrent installations on multiple computers all being actively usable at the same time, but Total installations. Meaning that if you upgrade your hardware, or reinstall the game four years later, you're using up one of those installations, and you can't get it back without jumping through potentially expensive or time consuming hoops with no real guarantee of success, at EA's discretion.

Chances are, a lot of you are probably on your second installation and you don't even know it yet. All it takes is a firmware upgrade, or a change in hardware.

For more information, refer to my other thread here: http://forum.spore.com/jforum/posts/list/6800.page

=-=-=-=-=-=-=-=-=-=-=-=-=-=

Dear Maxis, and Electronic Arts

It is painfully apparent to all of us that you have not learned your lesson from the fiasco regarding Bioware's release of Mass Effect on the Personal Computer; there are countless personal accounts of people who have reached their final installation and are receiving an error message, such as the following:

EA wrote:The game can not start.

For security reasons, only a limited number of machines can ever be licensed by a single purchase. This limit has been reached. Please purchase another registration code, reinstall and then try again.

We may, or may not be at this point of no-return, but we understand that with only three guaranteed installations, this is a looming problem that needs to be addressed for all of us.

Take into consideration the massive oversight that your company has neglected to fix, despite promises of both, two extra installations on top of our current three, and a de-activation tool, leaving us: The legitimate consumer of your fine products, out in the dark. Why are the pirates - who stole your game, allowed to play your game, but we - who paid $60-$80 USD for your game are not? The very people you attempt to prevent from playing your game have more freedoms than we do.

This has to stop. To force your consumer to re-buy a game license we've already paid for merely because of common, simple, every-day computer procedures is ludicrous. Simple procedures such as:

- Hardware upgrades.
- Reformatting a hard-drive for whatever reason we decide upon.
- Firmware upgrades.

Understand that your experiment with SecuROM has failed. We're tired of being treated like criminals, and being forced to jump through potentially expensive (long distance phone calls to a customer support line in texas) and time consuming (Unresponsive and often automated online customer support) hoops for the sake of remaining legitimate customers to your company.

Do the right thing - remove SecuROM, or at the very least the limitation on the Total Installations by giving us an easy to use de-activation tool that requires no jumping through hoops on the part of the consumer. Allow us to install at our discretion at our whim. It's what we paid for. It's what we deserve as customers.

Stop making it hard to be a loyal customer to Electronic Arts, and Maxis.

Sincerely,

- Your loyal customers.

=-=-=-=-=-=-=-=-=-=-=

If you agree with this petition, you need to do nothing more than reply with "Signed". If you know other Spore fans who feel this way, send them to this thread so they can sign it too.

=-=-=-=-=-=-=-=-=-=-=

This part is a compilation of every SecuROM related problem to prove to the naysayers that this is a problem for the majority of users:

jkall wrote:Ever since I downloaded this game and have SecuROM on my PC ( I do not own many games and none have had SECUROM) Now my PC just freezes up completely when I am not even playing the stupid game. Never did that before downloading spore.

http://forum.spore.com/jforum/posts/list/7031.page

Cinna wrote:Apparently I can't escape SecuROM. It's in the friggin remake of Colonization that I just bought. The worst part of this error message you wonder? I have the REAL CD in my drive. It has been there since I bought it several days ago. I love being treated like a pirate when I paid for something.

http://forum.spore.com/jforum/posts/list/7082.page

You are allowed to install Spore on three computers at one time and if you go beyond that third computer and want to install it on a fourth computer than EA has a right to charge you for a additional license being it is their program. Personally, I find Spore boring and nolonger have it on my computer. Now if you are talking about installing on one computer more than 3 times and then asking you to pay for a additional fee thae you have something.

theultimateend wrote:

Sardonik wrote:

Trambam wrote:/notsigned

No need for this petition maxis are already correcting the issues. You now have 5 activations, reinstalling on a machine that has not changed it's configuration does not use an activation so technically that's unlimited installs. A de-activation process is in the works which would allow you to de-activate if you are installing to a new machine or changed you current one, so once again unlimited installs. The only thing you are limited on is the number of machines that are activated at the same time ie: 5.

This, basically.

And to the post above mine, nobody "owns" software, we're all just leasing it, the manufacturer of the software can do whatever they want with it.

Yeah sure.

Just like when I buy a laptop or a fridge I'm only borrowing it.

Technology doesn't suddenly get to be free from basic rules of commercialism/capitalism.

If it doesn't say "Software Lease" on the front of the package it isn't one. And so far I've seen the courts agree.

Hindsight89 wrote:Do I have to beat this into you lathargic people who are deciding "I'm not going to sign because it's not affecting me."?!

Sharifal wrote:

goldmoldar wrote:

Dairuka wrote:Remember that this is not about concurrent installations on multiple computers all being actively usable at the same time, but Total installations. Meaning that if you upgrade your hardware, or reinstall the game four years later, you're using up one of those installations, and you can't get it back without jumping through potentially expensive or time consuming hoops with no real guarantee of success, at EA's discretion.

Chances are, a lot of you are probably on your second installation and you don't even know it yet. All it takes is a firmware upgrade, or a change in hardware.

For more information, refer to my other thread here: http://forum.spore.com/jforum/posts/list/6800.page

=-=-=-=-=-=-=-=-=-=-=-=-=-=

Dear Maxis, and Electronic Arts

It is painfully apparent to all of us that you have not learned your lesson from the fiasco regarding Bioware's release of Mass Effect on the Personal Computer; there are countless personal accounts of people who have reached their final installation and are receiving an error message, such as the following:

EA wrote:The game can not start.

For security reasons, only a limited number of machines can ever be licensed by a single purchase. This limit has been reached. Please purchase another registration code, reinstall and then try again.

We may, or may not be at this point of no-return, but we understand that with only three guaranteed installations, this is a looming problem that needs to be addressed for all of us.

Take into consideration the massive oversight that your company has neglected to fix, despite promises of both, two extra installations on top of our current three, and a de-activation tool, leaving us: The legitimate consumer of your fine products, out in the dark. Why are the pirates - who stole your game, allowed to play your game, but we - who paid $60-$80 USD for your game are not? The very people you attempt to prevent from playing your game have more freedoms than we do.

This has to stop. To force your consumer to re-buy a game license we've already paid for merely because of common, simple, every-day computer procedures is ludicrous. Simple procedures such as:

- Hardware upgrades.
- Reformatting a hard-drive for whatever reason we decide upon.
- Firmware upgrades.

Understand that your experiment with SecuROM has failed. We're tired of being treated like criminals, and being forced to jump through potentially expensive (long distance phone calls to a customer support line in texas) and time consuming (Unresponsive and often automated online customer support) hoops for the sake of remaining legitimate customers to your company.

Do the right thing - remove SecuROM, or at the very least the limitation on the Total Installations by giving us an easy to use de-activation tool that requires no jumping through hoops on the part of the consumer. Allow us to install at our discretion at our whim. It's what we paid for. It's what we deserve as customers.

Stop making it hard to be a loyal customer to Electronic Arts, and Maxis.

Sincerely,

- Your loyal customers.

=-=-=-=-=-=-=-=-=-=-=

If you agree with this petition, you need to do nothing more than reply with "Signed". If you know other Spore fans who feel this way, send them to this thread so they can sign it too.

=-=-=-=-=-=-=-=-=-=-=

This part is a compilation of every SecuROM related problem to prove to the naysayers that this is a problem for the majority of users:

jkall wrote:Ever since I downloaded this game and have SecuROM on my PC ( I do not own many games and none have had SECUROM) Now my PC just freezes up completely when I am not even playing the stupid game. Never did that before downloading spore.

http://forum.spore.com/jforum/posts/list/7031.page

Cinna wrote:Apparently I can't escape SecuROM. It's in the friggin remake of Colonization that I just bought. The worst part of this error message you wonder? I have the REAL CD in my drive. It has been there since I bought it several days ago. I love being treated like a pirate when I paid for something.

http://forum.spore.com/jforum/posts/list/7082.page

You are allowed to install Spore on three computers at one time and if you go beyond that third computer and want to install it on a fourth computer than EA has a right to charge you for a additional license being it is their program. Personally, I find Spore boring and nolonger have it on my computer. Now if you are talking about installing on one computer more than 3 times and then asking you to pay for a additional fee thae you have something.

yes, you can install it on 3 different computers but the problem is just that.

1) they didnt inform us when we bought it.
2) most people had installed them on many computers.
3)the limitation works against new hardware, driver changes as well as formating.
4) securom runs in the back around undetected and unable to find.
5) EA STATED that they would be willing to help give new auth/keys out if you do come into an issue, they also stated that it would be very easy to obtain a new one which that as well isnt as easy they made it out to be.
6) EAs tech support phone and on the web doesnt help us the consumer when obtaining a new key.

so yeah they have the right to charge for a new key, but im not asking for a new key now am I? im asking to get more installions/auth for the game which clearly is a huge issue for them. the biggest thing I was worried about was if they would live up to their word when it came to giving out the auth keys but what happened? they didnt, infact its been a complete let down when it comes to that and your saying that limited installions is perfectly fine which to me isnt because of all the reasons I stated.

Primadog wrote:

SnuggleFairie wrote:I already signed earlier.... but I wanted to say something to people who says that polls like this don't work.

That is true that a majority of the time they don't. But there are several lawsuits going on against EA due to securom and install limits for spore and the securom on the sims 2. It has been said at the lawsuits' pages that they are reading the various forums and talking to people who are posting about problems.

This poll may never be read by EA people, but you can bet it is being read by those who are bringing the lawsuit to court.

I am not part of any lawsuit, but I do know they are reading. Why? Because the lawyers have already joined on a sims 2 forum that I am a part of. They have said they are reading at the official spore forums and Sims 2 forums.

Usually I'll agree with you, but Maxis has proven themselves for Spore -- Just look at the sticky in this forum by MaxisLucy. It's the previous protest that caused the adjustments to SecuRom, but we need to let them know that this change is not enough. That Spore is hurting because of SecuRom; Spore is becoming insecure (crashing) because SecuRom; and Spore is losing sales because of SecurRom.

goldmoldar wrote:Again on how many installations you can have is up to EA discretion and if you feel that is not enough for you, you have two choices, don't buy it, or pay for the additional installations. EA knows what is going on and there is a lawsuit already in the works.