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Patch 1.05.001 Troubleshooting  XML
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SporeMasterKaliena


Spore Master

Joined: 09/09/2008 23:28:48
Messages: 9894
Location:
Virginia, USA

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Download the patch from Softpedia
http://games.softpedia.com/get/Patch/Spore-Patch.shtml

This thread will focus on Patch 1.05 troubleshooting. Please only post about Patch 1.05 here. For Patch 1.04 post here: http://forum.spore.com/jforum/posts/list/31242.page For Patch 1.02 or 1.03 please post here: http://forum.spore.com/jforum/posts/list/9026.page

Floating animation and no asymmetry after installing patch 1.05
Please try browsing to the SporeApp.exe file and launching the game from there, it is located within the c:\Program Files\Electronic Arts\Spore\Sporebin folder for regular core Spore and at C:\Program Files\Electronic Arts\SPORE_EP1\SporebinEP1\SporeApp.exe for Spore Galactic Adventures. If that works you can try creating a new desktop icon pointing to the location for your Spore core or Spore GA SporeApp.exe file.

Crash in Building Editor when using CTRL or Shift
This was fixed in patch 1.05.001, if you have 1.05 please get the latest patch
http://forum.spore.com/jforum/posts/list/37327.page

I have a Microsoft Visual C++ Runtime Library Runtime Error run time error when trying to launch Spore after installing this patch. What can I do?
Delete or rename your preferences.prop and login.prop files in your Application Data folder, then try launching the game again. Click here to find out how to get to your preferences folder and for more detail http://forum.spore.com/jforum/posts/list/31720.page#987420

Bad_Data appearing for new Planets and Star Systems after patching
Please refer to this thread: http://forum.spore.com/jforum/posts/list/31841.page#992430

Updating Content Database Screen Appears Frozen, no Spinning Logo
This screen may take several minutes or more to process depending on your computer. Please do not use ctrl-alt-del to end the Spore game while this process is running, just allow it to run for as long as it may take. This is a one time process and will not happen when you launch Spore the next time if it is allowed to complete.

How can I download the patch using EA Download Manager EADM?
The EADM client is needed to download and install the patch, however you won't see the patch listed within EADM's menu. Instead, simply have EADM installed on your computer and launch Spore. Spore automatically launches EADM and while both are running the game will ask if you want to proceed with downloading and installing the patch. If you don't have EADM currently you can download it from http://www.spore.com/patch

My EA Download Manager is installed and yet I have not been prompted to patch to 1.05
Check to ensure your Firewall is not preventing EADM from functioning. Turning it off for a short time while downloading the patch may be helpful. Also you can reinstall EA Download Manager to ensure you have the latest version by visiting http://www.spore.com/patch

The patches tab in EADM doesn't show the Spore patch listed.
The patches tab in EADM is not updated to list the Spore patch. This is a known issue and will be resolved in the future. This has no effect on the availability of the patch.

General trouble installing the patch
You can try right clicking and Run as Administrator once it has downloaded, even if you are using EA Download Manager. The patch is located in C:\ProgramData\Electronic Arts\EADM\cache\{ Anonymous }
Filename spore_dd_patch_all_v5.exe Right click the patch file and select to Run As Administrator.

Patch Download Process Failed Error
Possible work around as follows:
Go to C:\Program Files\Electronic Arts\EADM\ and create a cache folder.
Go into the options in EADM and change the download path to: C:\Program Files\Electronic Arts\EADM\cache\
Start the download again to this new location

Unable to open new file
This can be cause by insufficient disk space. You may need to free up as much as 6 GB of space to ensure that the patch can install.

Invalid Patch File
You can try downloading the patch again from a website instead of using EADM to ensure the file is not corrupted. If that fails, the patch does not seem to work if you did not originally install SPORE to the default location. I don't know of a workaround other than uninstalling and reinstalling to the default location.

An update directory does not exist
This error usually affects Vista users. Please right click and Run As Administrator the patch so that it can install correctly. If you used EADM the patch is located in C:\ProgramData\Electronic Arts\EADM\cache\{ Anonymous }
Filename spore_dd_patch_all_v5.exe

The setup has detected that No version of SPORE is installed.
The patch does not seem to work if you did not originally install SPORE to the default location. I don't know of a workaround other than uninstalling and reinstalling to the default location.

IMM32.DLL Error
Some users of Windows 2000 have reported receiving an IMM32.dll error when trying to launch Spore after patching. Unfortunately Windows 2000 is not a supported O/S for Spore and it may not work correctly. Please post here if you have Windows XP or Winddows Vista and receive this error.

Login Failure After Patch
First try logging in with the colon format as follows:
email@email.com: userid
example:
myemail@yahoo.com: kaliena
If that doesn't help try deleting the login.prop file, this will force Spore to have you retype your Spore userid and password, after which you can set it to save that information again.
Go to the Spore directory:
In Windows XP \Documents and Settings\(Username)\Application Data\SPORE\Preferences\
In Vista \Users\(Username)\AppData\Roaming\SPORE\Preferences\
The Application Data directory may be hidden. To display hidden files:
In the menu Tools->Folder Options->View
check "Show Hidden Files and Folders"
Mac: Users\User Name\Library\Preferences\SPORE Preferences\p_drive\User\Application Data\Spore\Preferences\

If you have tried the above fixes and are still unable to install the patch you may need to uninstall Spore and reinstall and then try patching again.
Back up your game data and the My Spore Creations Folder before Uninstalling.
How do I back up saved games?
http://help.spore.com/cgi-bin/easpore.cfg/php/enduser/std_adp.php?p_faqid=20401

If you have tried to fix your problem with the above steps and have not had success please post in this thread, including a list of all steps you have already taken to resolve your problem and the exact error message you are receiving.

Thanks!

MC edit: Mac users should check the troubleshooting thread for Mac patch 5.1 here.

This message was edited 19 times. Last update was at 09/08/2009 23:59:01






EarthlingPUY


Spacefaring Sporeling

Joined: 11/28/2008 16:35:09
Messages: 9290
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Kaliena, i was installing patch 1.05
and i got this

File error-
the following error occurred on the file 'C:\programs\electronicarts\SPORE\sporebin\sporeapp.exe'

cannot create a file when that file already exists

abort-retry-ignore

should i ignore, retry, or abort?

please and thank you,

~EarthlingPUY

~Links~Shards profile of awesome~Zachs Profile, full of win~Omni's Profile Wyrms rock~yeah~
~Sig Courtesy of Werderfan2012~Hobbes has permanent residence in above sig
SporeMasterKaliena


Spore Master

Joined: 09/09/2008 23:28:48
Messages: 9894
Location:
Virginia, USA

Online

My install went smoothly--I would try 'retry' first, although if that does not work I would abort the installation, close down Spore entirely and try running the patch as administrator. If you abort the patch should be located here, I believe: C:\ProgramData\Electronic Arts\EADM\cache\{ Anonymous }
Filename spore_dd_patch_all_v5.exe , just try right clicking it and Run as Administrator.





Godziboy1993


Microbe

Joined: 02/26/2009 01:16:48
Messages: 55
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Tyger Pax, Cybertron

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I can't login. I tried everything and it's not working

[WWW] aim icon
EarthlingPUY


Spacefaring Sporeling

Joined: 11/28/2008 16:35:09
Messages: 9290
Location:
taking glox's box >:P

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SporeMasterKaliena wrote:My install went smoothly--I would try 'retry' first, although if that does not work I would abort the installation, close down Spore entirely and try running the patch as administrator. If you abort the patch should be located here, I believe: C:\ProgramData\Electronic Arts\EADM\cache\{ Anonymous }
Filename spore_dd_patch_all_v5.exe , just try right clicking it and Run as Administrator.


okay, retrying did the trick

and now it is updating GA,
thanks kaliena!

~Links~Shards profile of awesome~Zachs Profile, full of win~Omni's Profile Wyrms rock~yeah~
~Sig Courtesy of Werderfan2012~Hobbes has permanent residence in above sig
SporeMasterKaliena


Spore Master

Joined: 09/09/2008 23:28:48
Messages: 9894
Location:
Virginia, USA

Online

Maxis is looking into some login issues at this time, thanks for your patience!





DrKilory


Microbe

Joined: 09/28/2008 23:19:58
Messages: 54
Location:
Purple Panda Patches

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Wait? Patch 10.5? When did this come out?

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Renvalka


Microbe

Joined: 06/29/2009 15:32:05
Messages: 14
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Installed the new patch, and had a login failure.

Tried the methods listed here, deleting login.prop, even pref' and adding my username to the end of the email address. Still a login failure.

Uninstalled the entire game, reinstalled.. patched. Same login failure.

"Login Failed

There was an error connecting to the Spore servers. Your computer might be offline or your internet connection may be having problems... etc"

I can also still login to the Sporepedia.

Edit:

Maxis is looking into some login issues at this time, thanks for your patience!


Thanks!

This message was edited 1 time. Last update was at 07/21/2009 22:26:43

Godziboy1993


Microbe

Joined: 02/26/2009 01:16:48
Messages: 55
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I had a strange feeling in my gut when I was downloading this that something would screw up lol

No worries though I have the patience of a saint, or a devil

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DrKilory


Microbe

Joined: 09/28/2008 23:19:58
Messages: 54
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What does the patch do? http://www.spore.com/patch That link does not say anything about patch 1.05

Bunny pancake cake rubarb bard useless cheese divide by zero panda purple smileyface entropy europe pangapus doctor lazor nine thousand obscure lamp spore lichen lay investiture mercantilism fued reality misspell mouse telegram prunecat typo lead verb joker candy matrix cheese jump kansas pointless kilory helpimtrapped school random words 42 mican finch cake lie uv gamma light thermal microwave color font odd even arm september pencil longer toto heracy last word
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Godziboy1993


Microbe

Joined: 02/26/2009 01:16:48
Messages: 55
Location:
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DrKilory wrote:What does the patch do? http://www.spore.com/patch That link does not say anything about patch 1.05


AAH! That creation in the link you posted looks like my mom in the morning before coffee.

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_Mark_


Multicellular

Joined: 12/19/2008 00:11:28
Messages: 119
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I do not want to install the new patch until more possible bugs are found / fixed.

Now I don't know if I should start Spore. Do I have the option of NOT downloading the patch when the prompt comes up?

DrKilory


Microbe

Joined: 09/28/2008 23:19:58
Messages: 54
Location:
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_Mark_ wrote:I do not want to install the new patch until more possible bugs are found / fixed.

Now I don't know if I should start Spore. Do I have the option of NOT downloading the patch when the prompt comes up?


Yeah, you do.

Bunny pancake cake rubarb bard useless cheese divide by zero panda purple smileyface entropy europe pangapus doctor lazor nine thousand obscure lamp spore lichen lay investiture mercantilism fued reality misspell mouse telegram prunecat typo lead verb joker candy matrix cheese jump kansas pointless kilory helpimtrapped school random words 42 mican finch cake lie uv gamma light thermal microwave color font odd even arm september pencil longer toto heracy last word
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FireTiger's Pal


Microbe

Joined: 06/09/2009 17:58:21
Messages: 14
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(*add me to list of can't login, GA updated from 1.00-> 1.01 and Spore from 1.04-> 1.05)
MaxisCactus


Developer

Joined: 09/05/2008 20:28:29
Messages: 2484
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Login issues should be fixed. Please close and reopen your game if you're still having an issue to try logging in again.

-MC
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