To answer some of your questions:

Q: My computer died at the end of October and I had to buy a new one, well is there a way to deauthorize that old PC with this tool? Or does it only work for the current installation?
A: It only works with the current machine. Only CS can “clear” the old authorization. You can contact our CS team by clicking here.

Q: If I get a new graphics card and stuff can I use this before that then how do I re-authorize the "new" comp?
A: Yes, run the de-authorize tool, install the new card then just start Spore again (all while online) and a fresh license will be automatically created.

Q: I am upgrading my system in the new year, New motherboard and Quadcore . I am keeping the same Harddrive and video card. WIll I have to de authorize even though the hard drive is the same or is this not required?
A: It would be best to de-authorize before you do the upgrade, then just start Spore again and that will ensure that you don’t lose an authentication.

Q: Is there a mac version available?
A: We don't currently have a Mac version available.

MaxisCactus wrote:Q: Is there a mac version available?
A: We don't currently have a Mac version available.

can we have one? pretty please

thanks for the quick reply

MaxisCactus wrote:To answer some of your questions:

Q: My computer died at the end of October and I had to buy a new one, well is there a way to deauthorize that old PC with this tool? Or does it only work for the current installation?
A: It only works with the current machine. Only CS can “clear” the old authorization. You can contact our CS team by clicking here.

Q: If I get a new graphics card and stuff can I use this before that then how do I re-authorize the "new" comp?
A: Yes, run the de-authorize tool, install the new card then just start Spore again (all while online) and a fresh license will be automatically created.

Q: I am upgrading my system in the new year, New motherboard and Quadcore . I am keeping the same Harddrive and video card. WIll I have to de authorize even though the hard drive is the same or is this not required?
A: It would be best to de-authorize before you do the upgrade, then just start Spore again and that will ensure that you don’t lose an authentication.

Q: Is there a mac version available?
A: We don't currently have a Mac version available.

Thanks very much. Please bring out a mac version soon.

Ashloc wrote:where do we get this ?

*Puts on glasses*
OHHHHHH!!!!! thanks

Best post of this guy I've seen. good job

Thank you so very much! I'm hoping to get a new computer for christmas, and I was going to need a new copy of spore because I think all my activations are gone... but now I don't have too

Of course, if secuROM is removed, I will definitely buy a new copy so that I don't infect my new computer, and I will definitely recommend SPORE to my friends more often! *nudgenudgewinkwink*

Hello,
First i want to say thanks, the players who really loves spore were needing to be listened. Nice job!

Now, i don't know why, but i can't log on the site you posted to contact the CS team. Can you help me? There is any e-mail or any other method of contact?

WOOHOO! Thank you. Unfortunately though I will still have to call about 1 machine since the hard drive failed. But I know this will help a lot of players.

Now if we could only get maxis/ ea to do what atari and other gaming companies have done ( supreme commander did it right as a normal patch download rather than a new .exe ) - allow their gamers to download a new .exe without securom on it. Of course it would only be to registered online users and they already purchased the full game, so there is no worrying about copying it.

A nice step in the right direction...

Thank you Maxis. Though it doesn't cover all possible scenarios, it's much needed and definitely a step in the right direction. Also, it shows that you listen to your fanbase input, something to consider when buying your future products.

Now, I can finally deauth this piece of junk I'm on and painlessly switch to Mac.

A very good thing indeed.

Now, only more interaction with the community and a good fat patch that buffs the game experience up. Selling things is one thing, customer service another.

Is there a de-DRM or un-DRM or whatever you want to call it tool out?

FJensen wrote:
Now, i don't know why, but i can't log on the site you posted to contact the CS team. Can you help me? There is any e-mail or any other method of contact?

Can you log on to Spore.com at all? If so, click the help button in the upper right to get to the contact page. If not, have you ever been able to login to the Spore site?

-MaxisCactus

hi,
I'm always able to enter spore.com, in reality, i'm online in it almost 10 times a day. The only problem i'm having is with the login to contact you guys (with chrome). I've entered now in internet explorer and it worked. Can you guys make it work on chrome?

Cya.

FJensen wrote:hi,
I'm always able to enter spore.com, in reality, i'm online in it almost 10 times a day. The only problem i'm having is with the login to contact you guys (with chrome). I've entered now in internet explorer and it worked. Can you guys make it work on chrome?

Cya.

Please try using FF2, 3 or IE 7. We don't support Chrome.

ok, thx for helping me =]